The irregular and disjointed rantings and ramblings of a lifelong inside-the-loop Houstonian, dedicated urbanist, enthusiastic traveler and loyal University of Houston Cougar fan, who also roots for the University of North Texas Mean Green.
Thursday, July 24, 2008
Adventures in abysmal customer service
Samuraisam has a fascinating account of how it took Etisalat, the telecom monopoly here in Dubai, 43 days to upgrade his internet connection.
It's a very long post, but worth the read if you have time.